Akontec · Domestic BPO project · Voice + non-voice
The desk behind every shoot day and every wedding.
Akon Studios runs films, events and talent. Every enquiry, quotation, booking and call sheet behind that work is being handed to one BPO service provider. Ten seats to start, and the desk grows with the production calendar.
- Seats at go-live
- 10 Expandable to 25 on performance
- Payout per seat
- ₹60,000 Per certified productive seat, per month, incentives included
- One-time investment
- ₹3,25,000 Setup, tooling, training and documentation
- Call time
- 10:00–19:00 Mon–Sat, plus event-day cover on a rota
A production company's back office, run by your floor.
Akon Studios is a film production, event management and talent company. Its public work is visible; the work behind it is not. Somebody has to pick up the call when a bride's family asks what a two-day wedding film costs, chase the quotation the producer never signed, confirm that the crew knows the 5 a.m. call time, and make sure the client who enquired eleven days ago has not gone quiet.
That desk is now a defined process with a written scope, a CRM, scripts and a quality standard — and Akontec is placing it with one BPO service provider on a two-year term. You hire the people, run the floor and own the delivery. Akontec holds the client relationship, supplies the process design, tooling, training and governance, and pays you monthly against certified productive seats.
It is a comfortable first domestic project for a centre that can hold a conversation. Ticket values are high, call volumes are moderate, and most of the work is coordination rather than cold pressure selling.
Voice, WhatsApp, email, social DM
Inbound enquiries arrive on all four. Outbound is follow-up and confirmation calling — not cold calling from purchased lists.
English + Tamil, Hindi useful
Chennai-centred client base with destination weddings and corporate work across South India and Mumbai.
24 months, 3-month lock-in
Reviewed at day 45 for steady state and at day 90 for a seat increase.
What the desk actually handles.
Full detail — task by task, with the daily rhythm and the never-do list — is on the scope of work page.
Enquiry desk
Inbound calls, WhatsApp, website forms and social DMs. Captures the brief: event type, date, city, guest count, budget band, decision maker.
Quotation coordination
Raises the quote request to the Studios production desk, tracks versions, sends the approved quotation, records what the client said about it.
Booking support
Date holds, advance follow-up, availability checks against the production calendar, contract dispatch and signed-copy collection.
Follow-up cell
The D0 / D2 / D7 / D15 / D30 cadence on every open quotation, plus post-event feedback and review requests.
Project coordination
Call-sheet circulation, crew and vendor confirmation calls, day-before confirmations, no-show escalation on shoot and event days.
Talent & casting intake
Registration enquiries from models and crew, document collection, routing to the Studios talent desk. Strictly intake, never selection.
Back office & MIS
CRM hygiene, daily activity report by 19:15, weekly pipeline pack, document filing against every project code.
We can give you the project. We cannot give you the result.
Akontec sources the client, designs the process, sets up the technology, trains your team and stands behind you every week of the engagement. What happens after that is decided on your floor — by who you hire, how fast you certify them, how many seats you actually keep filled, and how well the calls are handled.
Two centres running the same project with the same tools and the same training will not earn the same money. That is not a caveat in small print; it is the whole basis of the commercial. Read what we provide and what we do not promise before you spend anything.
No income is guaranteed
The ₹60,000 per seat is a fixed rate against a minimum performance standard — not a guaranteed monthly income. It is payable on certified productive seats, gated on adherence and quality, and it can be reduced or withheld if the standard is not met.
The ₹3,25,000 investment buys setup, tooling, training and documentation. It does not buy a return, and it is not refundable once consumed. Your monthly operating cost — salaries, rent, power, connectivity, supervision — is yours to fund and is not included in it.